Safe, Clean, Compliant Water Tanks

Professional, reliable and cost-effective water tank cleaning services

HIGHLY RATED CUSTOMER SERVICE

TRUSTED ACCREDITATIONS

Domestic & Commercial Experts

At Legionella and Fire Safe Services (LFS) we provide professional, reliable, and cost-effective water tank cleaning services for everything from small domestic tanks up to large, complex commercial systems.

We know how important maintaining a clean water tank is to not only those in charge of the building but for the health, safety, and wellbeing of those who visit, work, or reside within it.

Contact us for high quality, compliant cleaning and disinfection services.

Water Tank Cleaning: The left image shows sediment and biofilm in the water tank, the right image is after cleaning.

Cold Water Storage Tanks

Cold water storage tanks can commonly be found in houses, residential homes, offices, schools, hospitals, commercial buildings, factories, industrial properties, leisure centres, and many more.

They are used to store a large amount of water that is then used to supply the building and the tank is then replenished at a steady rate from the mains water supply.

They can be used to store water for hot and cold taps as well as drinking water, car washing, factory production, toilet flushing, water heating systems, and various other applications.

Water tanks can pose significant health risks when not properly managed.

Water is a carrier of various bacteria that poses significant health risks when not properly managed. Maintaining clean water tanks is a crucial aspect of any water hygiene regime … here are the reasons why:

Eliminating Legionella Habitat

Legionella bacteria thrive on nutrients, which accumulate over time in tanks containing silt, scale, and sediment. These substances act as a nutrient source for bacteria like Legionella. Without proper screens, tanks can also become contaminated with organic matter such as leaves or rodents. Cold water storage tanks, often overlooked, may become breeding grounds for bacteria if not regularly inspected and cleaned.

Preventing Water Stagnation

Stagnant water provides an ideal environment for the growth of Legionella bacteria. Scale accumulation can trap nutrients and form a biofilm that acts as a barrier to disinfectants. Draining and physically cleaning water tanks are essential steps in removing scale, sludge, and biofilm, reducing the risk of bacterial growth.

Ensuring Legal Compliance

Legal obligations surround the inspection, cleaning, and disinfection of water tanks, along with the maintenance of detailed records of these activities. Proper record-keeping demonstrates compliance with preventive measures against Legionnaires' disease. At LFS our water tank cleaning and disinfection services are conducted by in-house, fully trained professionals.

For our water hygiene contracts, regular inspections of cold-water storage tanks are included. The information, including photos, is meticulously documented in a compliance logbook, provided free of charge with all contracts. This logbook offers easy access to comprehensive information about the condition of your cold-water storage tanks, ensuring transparency and accountability.

Water Tank Cleaning Frequently asked Questions FAQ'S

Ask: How to Ensure Your Water Tank Cleaning Service Meets Health and Safety Guidelines

Keeping your water tank clean and safe is crucial for both residential and commercial settings. Here’s how you can make sure your water tank cleaning service adheres to health and safety standards:

Hire Experienced Professionals: Choose a service provider like us, with over 35 yrs legionella experience in the industry. Our expertise will ensure a comprehensive cleaning process, leaving your water tank in compliance with health regulations.
Stay Updated on Regulations: Water safety guidelines are frequently updated. It’s important to select a team that stays informed about the latest regulations and practices, guaranteeing that your cleaning will meet current standards.
Ensure Specialised Training: Make sure the cleaning crew is properly trained to maintain hygiene levels in any water system. They should understand how to effectively manage sanitation to adhere to Health and Safety Guidelines.
Implement a Thorough Cleaning Process: A good service will meticulously clean your water tank and associated systems to eliminate any pathogens or contaminants.
Regular Inspections and Maintenance: Schedule routine inspections to preemptively tackle hygiene issues. This proactive approach can help detect potential problems early and address them before they escalate.

By following these steps, you can ensure that your water tank cleaning not only meets but exceeds health and safety guidelines, providing clean and safe water for everyone relying on the system.

Ask: What is the Process for Cleaning a Water Tank?

Cleaning a water tank involves several crucial steps to ensure it’s free from sediment and contamination. Here’s a detailed overview of the typical process:

Drain the Tank: The first step involves completely draining the tank. This removes all water, allowing for the safe removal of any sediment that has accumulated over time.
Remove Sediment: Once drained, any remaining sediment or debris is carefully extracted. This is critical, as buildup can affect water quality and tank performance.
Apply Cleaning Agents: Using approved cleaning chemicals, professionals execute an exhaustive cleaning of the tank’s interior. These agents are chosen for their safety and efficacy, ensuring that the tank is hygienically clean without introducing harmful substances.
Rinse and Flush: After cleaning, the tank is thoroughly rinsed and flushed to remove any residual cleaning agents, ensuring they do not impact the water quality when the tank is refilled.
Inspection and Drying: The final step involves inspecting the tank to ensure all contaminants have been removed. The tank is then allowed to dry completely before being refilled.

Since the water tank must be emptied for cleaning, coordinating a convenient time for this service can minimise disruption. This planning ensures the process is both effective and efficient.

Ask: What Steps Should Be Taken If I Acquire a Property with an Unused Water System?

Acquiring a property with an unused water system can present unique challenges. To ensure safety and proper function, follow these essential steps:

Inspect the Water System
Begin with a thorough inspection of the entire water system, including tanks, pipes, and any other components. Look for visibly worn or corroded parts that might need replacement.
Test the Water Quality
Professional water testing services can evaluate the quality of the water and detect any contaminants, like bacteria, that may have developed in stagnated water.
Clean the Water Tank
It’s crucial to clean and sanitize the water tank to eliminate bacteria and other potential hazards caused by stagnant water. Hiring professional cleaning services ensures a comprehensive treatment.
Flush the System
After cleaning the tank, flush the entire system to remove any remaining debris or contaminants. This step ensures that fresh, clean water circulates through the system.
Repair and Replace
Any damaged parts identified during the inspection should be repaired or replaced. Pay particular attention to areas that are prone to leaks or corrosion.
Consider Upgrades
Depending on the condition and age of the system, it may be beneficial to consider upgrades or modernization, which can improve efficiency and safety.
Regular Maintenance
Implement a regular maintenance schedule to keep the water system functioning optimally. This includes routine inspections, cleaning, and testing.

By taking these steps, you can ensure that the property’s water system is safe and reliable for future use.

Ask: When is the Best Time to Have My Water Tank Cleaned?

Timing for cleaning your water tank is crucial to ensure water quality and safety. Here are some key situations when scheduling a water tank cleaning is essential:

Visible Debris or Scale: If you notice any visible debris, scale buildup, or rust in your water tank, it’s time for a thorough cleaning. These elements can affect water quality and potentially harm your system.
Open or Unsecured Tanks: Water tanks lacking a secure lid are prone to contamination from external sources like dust and insects. If your tank is open, consider regular cleaning to maintain water quality.
Post-Legionella Risk Assessment: If you’ve conducted a Legionella Risk Assessment and it suggests cleaning, prioritize scheduling this service promptly to mitigate potential health risks.
pH Level Deviations: Keep an eye on your water’s pH levels. If they fall outside of recommended health and safety standards, arrange for a cleaning service without delay. Balanced pH levels are critical for safe water consumption.
Prolonged Inactivity: In cases where a property, with its water system, has been vacant for a significant period, it’s wise to clean the tank before resuming use. Stagnant water can harbor bacteria and pose health hazards.

Implementing routine maintenance plans can also extend the life of your water system and ensure the consistent quality of your water supply.

What Should I do if a Legionella Risk Assessment recommends a Tank Clean?

There is no definitive timeframe on how often water tanks should be cleaned, and the frequency can vary. However, if a Legionella Risk Assessment recommends that you have your tank cleaned, it is crucial to book the cleaning as early as possible. Acting promptly ensures safety and compliance with health guidelines.

There are certain conditions that necessitate a tank cleaning, including:

The installation of a new water system or the refurbishment of hot and cold-water systems
New components installed in the water system
Prolonged periods of system inactivity without flushing
Routine inspections revealing visible contamination or stagnation
Maintenance activities requiring entry into the system or significant alterations
Water samples indicating microbial contamination
An outbreak of Legionnaires’ disease traced back to the system
A risk assessment indicating the need for a tank clean

Maintaining the correct pH level for disinfection is essential for keeping your water tank clean and preventing conditions that could promote the growth of Legionella. This proactive approach not only ensures the safety of your water system but also helps prevent potential health risks.

Our legionella risk assessment process ensures unparalleled safety and compliance:

Assessment

Our process begins with a comprehensive evaluation of your facility, identifying potential risks and offering tailored solutions grounded in relevant industry expertise.

Control

Following the identification of potential risks, our team implements control measures meticulously designed to secure your facility against any legionella threats.

Guidance

We believe in empowering our clients with knowledge. Our team will ensure you are not just compliant, but knowledgeable about the standards that govern your industry.

Understanding

Beyond assessments and guidance, we ensure you fully grasp your responsibilities, fostering a culture of proactive safety and compliance within your organisation.

Review

Our job isn't finished once the assessment is completed. We undertake a rigorous review process, ensuring every angle is covered and every potential risk mitigated.

What documentation is provided after a Water Tank Cleaning service?

For our water hygiene contracts, regular inspections of cold-water storage tanks are included. The information, including photos, is meticulously documented in a compliance logbook, provided free of charge with all contracts. This logbook offers easy access to comprehensive information about the condition of your cold-water storage tanks, ensuring transparency and accountability.

In addition to the compliance logbook, we also provide a Chlorination certificate upon completion of each water tank cleaning service. This certificate is an essential document that confirms your water hygiene is up to date, allowing you to easily demonstrate compliance with industry standards.

By offering both a comprehensive logbook and a Chlorination certificate, we ensure that you have all the necessary documentation at your fingertips, reinforcing your commitment to maintaining high water hygiene standards.

Why use Legionella & Fire Safe for your water hygiene needs?

35+ Years of Experience

With over 35 years of experience in the water industry, our knowledge and guidance is hard to beat. We have worked across all business sizes and fully understand how to supply services to any company that requires them.

Fully Qualified & Accredited

All our staff have been trained to deliver highly professional services and as a company we keep abreast of all industry updates through relevant accreditations.

National UK Service

We offer a national UK services, meaning we can deliver the highest level of service, quickly and efferently to all our customers.

Amazing Customer Support

Here at Legionella & Fire Safe we pride ourselves on offering the highest quality support and assistance to all our customers.